Privacy Policy

Effective Date: 26 August 2024

Vibrant International Mining Services (“we,” “our,” “us”) is committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and physical address when you contact us, subscribe to our services, or engage with us in any way.
• Usage Data: We collect information on how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on our site.
• Cookies: We use cookies to enhance your experience on our website. These are small files stored on your device that help us remember your preferences and improve site functionality.

2. How We Use Your Information

• Service Delivery: We use your personal information to provide, operate, and maintain our services.
• Communication: We may use your contact information to send you updates, respond to inquiries, and provide customer support.
• Improvement: Usage data helps us understand how users interact with our website, allowing us to improve our services and user experience.
• Legal Compliance: We may use or disclose your information as required by applicable laws, regulations, or legal processes.

3. Sharing Your Information

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as IT service providers and marketing platforms. These providers are obligated to keep your information secure and use it only for the purposes we specify.
• Legal Obligations: We may disclose your personal information if required by law, regulation, or legal process, or to protect our rights and the safety of others.
• Business Transfers: If our business is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

• Protection Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.
• Limited Access: Access to your personal information is limited to those employees and third-party service providers who need it to perform their work.

5. Your Rights

• Access and Correction: You have the right to access and correct any personal information we hold about you. If you need to update your information, please contact us.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You have the right to opt out of receiving marketing communications from us by following the unsubscribe link in any email we send or by contacting us directly.

6. Children’s Privacy

• Age Restriction: Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Policy

• Updates: We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website.

8. Contact Us

• Inquiries: If you have any questions or concerns about this privacy policy, please contact us at:
  • Email: info@vibrantinternationalmining.co.za
  • Phone: 079 078 8759